Potter House

Potter House, 103 Highfield Road, Yeovil, BA21 4RJ

01935513287

Care Type

Residential Care

CQC rating published

Not available

Provider

Crystal Care Homes Yeovil Limited

Beds

66 beds

Costs and who runs this home

This is the only care home Crystal Care Homes Yeovil Limited runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Potter House

Potter House is a residential care home with 66 beds located on Highfield Road in Yeovil, Somerset. The home is operated by Crystal Care Homes Yeovil Limited and provides care for older people, younger adults, and people with dementia, physical disabilities, and sensory impairments. As a medium-sized facility, it serves a diverse range of care needs across different age groups and support requirements.

The home is situated in the South West region and accepts residents requiring residential care rather than nursing support. Potter House has not yet received a CQC inspection rating. Prospective residents and families should contact the home directly to discuss specific care requirements, facilities, and how the home can meet individual needs.

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

5 Questions to Ask on Your Visit

When visiting Potter House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Potter House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Potter House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees