Grovelands

45 Grove Avenue, Yeovil, Somerset, BA20 2BE

01935475521

Care Type

Residential Care

Assessment date

16 April 2025

Provider

Somerset Care Limited

Beds

61 beds

About Grovelands

Grovelands is a residential care home in Somerset, providing support for older people, including those living with dementia. Details of the CQC's most recent findings are set out below.

Grovelands is a care home supporting older people, including those living with dementia. The CQC found the service performing exceptionally well overall, with an experienced, stable staff team who had not relied on agency cover for over five years. Leadership was strong and committed, with robust risk management, infection control and safeguarding practices firmly embedded.

Inspectors found care to be highly personalised, with memory boxes, unrestricted visiting and end-of-life wishes respected within thoughtful care planning. Feedback from families and professionals was consistently positive. A brief activity gap on one unit, caused by staff sickness, was noted but was not considered typical of usual practice.

Source: CQC assessment, 11 September 2025

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 61 places — this is not a vacancy count
Registration checked: Registered · BA20 2BE

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Assessment published 11 September 2025. Assessment date recorded: 16 April 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 11 September 2025. References to “we” mean CQC. It describes findings at that time.

This assessment was carried out between 30 June 2025 and 25 July 2025. We visited the home on 2 July 2025.
At the time of the inspection there were 44 people using the service. Two people were in hospital at the time of our visit.
Grovelands had a deeply embedded culture of continuous learning and improvement, driven by a highly committed and passionate registered manager and deputy manager. Their strong professional relationship and clear understanding of their respective roles and responsibilities created a cohesive leadership team. This was further enhanced by consistent support from the provider’s senior management and quality assurance teams, ensuring strategic oversight and operational excellence.
Robust and proactive risk management systems were firmly in place, ensuring the safety and wellbeing of people using the service. These systems were regularly reviewed and adapted to meet emerging needs and best practice standards
The home was visibly clean, well-maintained, and supported by comprehensive infection prevention and control measures. Regular audits were conducted, with prompt action taken to address any concerns. Staff were well-trained in infection control protocols and had ready access to appropriate personal protective equipment (PPE), ensuring a safe environment for both residents and staff
Accidents and incidents were recorded and monitored. A clear and effective process was in place for identifying trends, implementing learning, and improving practice, demonstrating a strong commitment to safety and continuous improvement.
Communication across the home was exemplary. Regular staff meetings and structured feedback mechanisms for residents and families ensured transparency and responsiveness.
Staff consistently expressed pride in their work and highlighted a strong sense of team spirit and mutual support, contributing to a positive and nurturing atmosphere.

Safe: Good
Effective: Good
Caring: Outstanding
Responsive: Good
Well-led: Outstanding

Read Grovelands's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Grovelands, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Grovelands, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Grovelands's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees