Dimensions Somerset Spring View

Dimensions Somerset Spring View accommodates up to six people requiring personal care, with a specialisation in supporting individuals with learning and physical disabilities. At inspection, four people were living at the home.

The home maintained adequate staffing to keep people safe, though safe staffing levels were being reassessed to reflect changing care needs. The team was experiencing vacancies with recruitment ongoing. Staff reported feeling under pressure due to staffing challenges and indicated they were not always able to provide the quality and consistency of care that people needed. Relatives raised concerns about staff turnover and the use of agency staff.