Pinetree Care Home

Rawreth Lane, Rayleigh, SS6 9XH

Care Type

Residential Care

Assessment date

25 June 2026

Provider

Barchester Healthcare Homes Limited

Beds

60 beds

About Pinetree Care Home

Pinetree Care Home in Essex provides accommodation and personal care for up to 60 older people who need nursing or personal support. At the time of the assessment, 50 people were living there. The CQC rated the service Good overall, finding it met expectations across the board.

Inspectors found robust governance, with regular audits, well-reviewed care plans and safe medication practices. The home was clean and well maintained, and staff delivered person-centred care with respect and kindness. People and relatives felt safe, listened to, and confident that concerns would be dealt with quickly by an approachable management team.

Source: CQC assessment, 28 July 2026

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 60 places — this is not a vacancy count
Registration checked: Registered · SS6 9XH

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 28 July 2026. Assessment date recorded: 25 June 2026.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 28 July 2026. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 19 May 2026 to 9 June 2026
Pinetree Care Home is a residential care home providing accommodation for persons who require nursing or personal care with capacity for up to 60 people.There were 50 people living at Pinetree Care Home at the time of our assessment. The service provides care to older people. This was the first assessment for this service. This was a fully comprehensive assessment, and we looked at all 5 key questions.
Governance systems in place were robust. The provider ensured regular audits were being carried out and were in place to help ensure people’s safety and wellbeing was maintained. Care plans and risk assessments were being assessed and routinely reviewed and people were involved in their care planning.
People received person-centred care and the provider promoted a person-centred culture. Staff treated people with respect and promoted people’s independence and dignity.
The provider ensured equipment was serviced regularly and environmental checks were completed. The home was well maintained and clean. We found no concerns around medication administration and people received their medications as prescribed.
The staff team were supported by a responsive and open management team and feedback we received told us the registered manager was proactive and promoted an open culture. Staff felt able to raise any concerns.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Pinetree Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Pinetree Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Pinetree Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Pinetree Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees