Pinetree Care Home

Pinetree Care Home in Essex provides accommodation and personal care for up to 60 older people who need nursing or personal support. At the time of the assessment, 50 people were living there. The CQC rated the service Good overall, finding it met expectations across the board.

Inspectors found robust governance, with regular audits, well-reviewed care plans and safe medication practices. The home was clean and well maintained, and staff delivered person-centred care with respect and kindness. People and relatives felt safe, listened to, and confident that concerns would be dealt with quickly by an approachable management team.