Grovelands Lodge

21 Grovelands Road, Wickford, Essex, SS12 9DG

01268459941

Care Type

Residential Care

Assessment date

9 October 2024

Provider

Radacare Company Ltd

Beds

4 beds

About Grovelands Lodge

Grovelands Lodge is a small residential care home in Essex, providing accommodation and personal care for older people and younger adults with mental health needs. Details of the most recent CQC inspection are set out below.

Grovelands Lodge, in Essex, is a small residential care home providing accommodation and personal care for up to four older people and younger adults with mental health needs. The CQC rated the service Requires Improvement, finding continued breaches around safe care and treatment and good governance, alongside a new breach relating to the employment of fit and proper persons. Care was not always personalised, and quality checks were not effective in identifying or addressing problems.

Inspectors did note positives: staff were caring, respected people's privacy and dignity, and felt well supported by management. Relatives spoke positively, with one describing staff as welcoming. The provider has been asked to submit a further action plan to address the concerns found.

Source: CQC assessment, 4 August 2025

Specialist Care

Mental healthYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 4 places — this is not a vacancy count
Registration checked: Registered · SS12 9DG

Registered care categories

Caring for adults under 65 yrs; Caring for people whose rights are restricted under the Mental Health Act; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 4 August 2025. Assessment date recorded: 9 October 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 4 August 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 27 May 2025 – 27 June 2025.
Grovelands Lodge is a residential care home providing accommodation with personal care for up to 4 people. There were 2 people living at Grovelands Lodge at the time of our assessment. We reviewed 1 person’s care records during our on-site assessment. The service provides care to older and younger people with mental health needs. This was a responsive assessment.
The provider was previously in breach of the legal regulations in relation to safe care and treatment, and good governance. The provider was required to send us an action plan telling us how they would improve and by when.We undertook this assessment to check they had followed their action plan and to confirm they now met legal requirements. At this assessment, we found the provider was in continued breach of safe care and treatment and good governance. In addition, we found one new breach of the legal regulations in relation to fit and proper persons employed. The provider’s systems and processes were not always effective in assessing, monitoring and improving the quality of the service. People’s care was not always personalised to reflect their individual needs and preferences. Governance systems and audits were not effective in identifying and addressing concerns.
However, staff were caring and promoted people’s privacy and dignity. Staff felt supported and spoke positively about management.
We have asked the provider for an action plan in response to the concerns found at this assessment.

Safe: Requires Improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires Improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Grovelands Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Grovelands Lodge, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Grovelands Lodge, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Grovelands Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees