Oakdale

123 Kiln Road, Benfleet, Essex, SS7 1TG

01702553734

Care Type

Residential Care

Inspection date

16 February 2021

Provider

Oakdale Care Home Ltd

Beds

27 beds

About Oakdale

Oakdale is a residential care home in Essex, offering accommodation and personal care, including support for people living with dementia. The findings below set out what CQC observed during its most recent inspection.

Oakdale provides accommodation and personal care for up to 27 people, including those with dementia. During the inspection, 25 residents were living at the service. Staff demonstrated caring attitudes, providing support and reassurance to residents.

The home had implemented safety measures for visitors, including temperature checks, PPE provision, and a designated pod for visits. Residents were supported to maintain contact with family and friends through telephone calls and window visits.

The service followed proper admissions procedures aligned with government guidance. Staff had received training in correct PPE use and infection control measures. The registered manager implemented whole home testing protocols for residents and staff.

The premises were visibly clean with documented cleaning schedules that included regular deep cleaning.

Source: CQC inspection report, 10 March 2021

Specialist Care

DementiaOlder people

Photographs of the home

Practical details from the provider

Accommodation is on two floors served by a lift, and two double bedrooms are suitable for couples.
The home has a conservatory dining area, a bar, a large garden and a secluded courtyard accessed from the main lounge.

Published on the provider's website, checked 21 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 27 places — this is not a vacancy count
Registration checked: Registered · SS7 1TG

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 11 March 2020. Latest inspection date recorded: 16 February 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Outstanding
Well-led: Good

Read Oakdale's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Oakdale, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Oakdale, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Oakdale's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees