Elizabeth House

42-56 Benfleet Road, Hadleigh, Essex, SS7 1QB

01702555786

Care Type

Residential Care

Assessment date

15 January 2024

Provider

Runwood Homes Limited

Beds

109 beds

About Elizabeth House

Elizabeth House is a residential care home in Essex, providing accommodation and personal care for older people. Full findings from the CQC's most recent inspection are set out below.

Elizabeth House is a residential care home providing accommodation and personal care for up to 109 older people, including those living with dementia, physical disabilities and sensory impairments. The CQC found the service overall to be good, with people describing staff as kind, attentive and knowledgeable, and families reporting they were involved in planning and reviewing care.

Inspectors identified some shortfalls around safety, rating this area as requiring improvement, though people said they felt safe and confident raising concerns. Staffing, medicines management and support for independence and choice were found to be good.

Source: CQC assessment, 6 March 2024

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Facilities & Amenities

Activities ProgrammeDining RoomLaundry Service

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 109 places — this is not a vacancy count
Registration checked: Registered · SS7 1QB

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 6 March 2024. Assessment date recorded: 15 January 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 6 March 2024. References to “we” mean CQC. It describes findings at that time.

Elizabeth House is a residential care home providing accommodation with personal care for up to 109 people. The service provides care to older people, those with dementia, a physical disability and sensory impairment. We carried out our on-site assessment on 22 January 2024, off site assessment activity started on 16 January 2024 and ended on 30 January 2024. At the time of our inspection 106 people were being supported with personal care at the service. We looked at 5 quality statements; Safeguarding; Involving people to manage risks; Safe and effective staffing; Medicines optimisation; Independence, choice and control and Equity in experiences and outcomes.

Safe: Requires Improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read Elizabeth House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Elizabeth House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Elizabeth House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Elizabeth House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees