Normanhurst Nursing Home

Brassey Road, Bexhill On Sea, East Sussex, TN40 1LB

01424217577

Care Type

Nursing Care

Inspection date

23 September 2021

Provider

Mr David Lewis & Mrs Rohan Hebbes

Beds

31 beds

About Normanhurst Nursing Home

Normanhurst Nursing Home is a nursing home in East Sussex, providing personal and nursing care to people with a range of nursing needs, including some living with dementia. Further detail on the CQC's most recent findings is set out below.

Normanhurst Nursing Home provides personal and nursing care to up to 31 people, with 19 residents at the time of inspection. Residents have varied nursing needs, and some are living with dementia. Quality assurance systems were not effective in identifying concerns, and the service improvement plan required enhancement.

Recording issues were identified and addressed by management following the inspection. Relatives reported feeling uninvolved in the home's operations, noting that their views were not regularly sought through alternative methods, particularly following the suspension of relative meetings due to COVID-19.

Source: CQC inspection report, 21 October 2021

Specialist Care

DementiaOlder people

Facilities & Amenities

GardenEn-suite RoomsWiFiActivities ProgrammeHairdresserLaundry ServiceDining Room

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 31 places — this is not a vacancy count
Registration checked: Registered · TN40 1LB

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 21 October 2021. Latest inspection date recorded: 23 September 2021.

Safe: Good
EffectivePublished 20 December 2019: Good
CaringPublished 20 December 2019: Good
ResponsivePublished 20 December 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Normanhurst Nursing Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Normanhurst Nursing Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Normanhurst Nursing Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Normanhurst Nursing Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees