Milward House

6 Madeira Park, Tunbridge Wells, Kent, TN2 5SZ

03003031460

Care Type

Residential Care

Inspection date

2 March 2021

Provider

Pilgrims' Friend Society

Beds

28 beds

How this home compares nearby

Of 18 care homes for older people within 5 miles, none are rated higher by CQC, 14 are the same and 4 are lower.

18 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodFeb 2018

First inspected by CQC in 2018, rated Good.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Pilgrims' Friend Society, which runs 10 care homes in England: 8 rated Good and 2 Requires Improvement.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Milward House

Milward House is a residential care home in Kent, offering personal care and support for older people of Christian faith. Further details on the home can be found in the CQC findings below.

Milward House provides residential care for up to 28 people aged 65 and over with a Christian faith who need help with personal care. At the time of the inspection, 23 residents lived in the home, many with dementia and physical disabilities. Accommodation is provided in single rooms across three floors of an adapted residence.

The home supports residents to maintain contact with family and friends through telephone and internet access. Visitors are managed in ways that minimise infection risk, and the staff actively help residents stay connected with their loved ones.

Source: CQC inspection report, 14 April 2021

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 28 places — this is not a vacancy count
Registration checked: Registered · TN2 5SZ

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 24 February 2018. Latest inspection date recorded: 2 March 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Milward House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Milward House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Milward House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Milward House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees