Seven Springs - Care Home Physical Disabilities

Pembury Road, Tunbridge Wells, Kent, TN2 4NB

01892531138

Care Type

Residential Care

Inspection date

12 April 2021

Provider

Leonard Cheshire Disability

Beds

30 beds

Rating history

Requires ImprovementMay 2015
Requires ImprovementNov 2015
GoodNov 2016
Requires ImprovementMay 2019
GoodOct 2020

Improved from Requires Improvement to Good in 2020. CQC has rated this home 5 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Leonard Cheshire Disability, which runs 34 care homes in England: 20 rated Good and 14 Requires Improvement.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Seven Springs - Care Home Physical Disabilities

Seven Springs is a residential care home in Kent for people with physical disabilities and complex needs. Details of the CQC's most recent inspection findings are set out below.

Seven Springs provides residential care for up to 32 people with physical disabilities and complex needs, with 29 residents at the time of inspection. The service is housed over two floors in a main building alongside four on-site bungalows.

The registered manager implemented robust infection control procedures for visitors. All visits are by appointment, with designated contact visitors required to provide negative COVID-19 lateral flow tests. Other visits occur in a dedicated visitor room equipped with full-height screens to ensure safe interaction between residents and their guests.

Source: CQC inspection report, 1 May 2021

Specialist Care

Learning disabilitiesOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 30 places — this is not a vacancy count
Registration checked: Registered · TN2 4NB

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 10 October 2020. Latest inspection date recorded: 12 April 2021.

Safe: Good
EffectivePublished 17 May 2019: Requires improvement
CaringPublished 17 May 2019: Good
ResponsivePublished 17 May 2019: Good
Well-led: Good

Questions prompted by these ratings

Effective: How are staff training, nutrition and health outcomes checked now?

These are questions for your visit, not a claim about conditions today.

Read Seven Springs - Care Home Physical Disabilities's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Seven Springs - Care Home Physical Disabilities, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Seven Springs - Care Home Physical Disabilities, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Seven Springs - Care Home Physical Disabilities's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees