Milner House

Ermyn Way, Leatherhead, Surrey, KT22 8TX

01372278922

Care Type

Nursing Care

CQC rating published

23 June 2022

Provider

Care UK Care Services Limited

Beds

46 beds

About Milner House

Milner House is a nursing care home in Leatherhead, Surrey, providing care for 46 residents. The home is operated by Care UK Care Services Limited and holds a Good CQC rating following its most recent inspection in June 2022.

The home specialises in supporting older people, younger adults, and individuals with dementia, mental health conditions, and physical disabilities. This range of specialisms means the home cares for a diverse resident population with varying care needs. Located on Ermyn Way in Leatherhead, the home is positioned within the Surrey area of the South East.

As a nursing care home, Milner House provides nursing-level care alongside personal support services. The 46-bed capacity makes it a medium-sized facility within the care home sector.

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesYounger adults

5 Questions to Ask on Your Visit

When visiting Milner House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Milner House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Milner House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees