Milligan Road

244 Milligan Road, Leicester, Leicestershire, LE2 8FD

01162442004

Care Type

Residential Care

Inspection date

12 September 2023

Provider

Chartwell Care Services Limited

Beds

8 beds

Rating history

GoodJul 2015
GoodJul 2017
GoodMar 2019
Requires ImprovementMar 2023
Requires ImprovementOct 2023

Rating dropped from Good to Requires Improvement in 2023.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Chartwell Care Services Limited, which runs 5 care homes in England: 4 rated Good and 1 Requires Improvement.

Average care home fees in the East Midlands: £958 a week for residential care and £1,250 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Milligan Road

Milligan Road is a care home in Leicester that offers a genuine sense of belonging for the people who live there. Families looking for a place where their loved ones will feel at home will find a setting that prioritises warmth and continuity of care. The dedicated team works to create an environment where residents can feel comfortable, supported, and part of a close-knit community.

Milligan Road is a residential care home providing personal care to seven people with learning disabilities and/or autism, with capacity for up to eight residents. At the time of inspection, the service was operating at full capacity. The home provides accommodation and personal care as part of a comprehensive package designed to support residents' daily living needs, with staff focused on enabling respect, equality, dignity, and independence for each person in their care.

Source: CQC inspection report, 3 October 2023

Specialist Care

DementiaLearning disabilitiesOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · LE2 8FD

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 3 October 2023. Latest inspection date recorded: 12 September 2023.

Safe: Requires improvement
Effective: Good
CaringPublished 6 March 2019: Good
ResponsivePublished 6 March 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Milligan Road's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Milligan Road, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Milligan Road, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Milligan Road's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees