Mill House & Cottages

Great Ryburgh, Fakenham, Norfolk, NR21 0ED

01328829323

Care Type

Residential Care

Inspection date

17 March 2021

Provider

Prime Life Limited

Beds

44 beds

How this home compares nearby

Of 6 care homes for older people within 5 miles, none are rated higher by CQC, 5 are the same and 1 is lower.

3 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodJul 2015
GoodDec 2015
GoodFeb 2018
Requires ImprovementFeb 2019
Requires ImprovementJul 2019
InadequateMar 2020
GoodApr 2021

Improved from Inadequate to Good in 2021. CQC has rated this home 7 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Prime Life Limited, which runs 55 care homes in England: 43 rated Good, 9 Requires Improvement, 1 Inadequate and 2 not yet rated.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Mill House & Cottages

Mill House & Cottages is a residential care home in Norfolk, providing accommodation and support for older people, including those living with dementia. Full details from the latest CQC inspection are set out below.

Mill House and Cottages provides residential care and accommodation to people aged 65 and over, including those living with dementia. The service currently supports 23 residents across two main building areas and nine adjoining bungalows designed to promote independence. The home can accommodate up to 44 people total.

During the inspection, inspectors observed how staff supported residents with daily activities and medication management. The service has implemented changes following previous regulatory concerns, working to strengthen its practices around safe care delivery and medicine management to ensure residents receive appropriate support.

Source: CQC inspection report, 22 April 2021

Specialist Care

DementiaMental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 44 places — this is not a vacancy count
Registration checked: Registered · NR21 0ED

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 22 April 2021. Latest inspection date recorded: 17 March 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Mill House & Cottages's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Mill House & Cottages, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Mill House & Cottages, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Mill House & Cottages's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees