Cranmer House

Norwich Road, Fakenham, Norfolk, NR21 8HR

01328862734

Care Type

Residential Care

Inspection date

3 October 2019

Provider

Norse Care (Services) Limited

Beds

36 beds

How this home compares nearby

Of 10 care homes for older people within 10 miles, none are rated higher by CQC, 8 are the same and 2 are lower.

7 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodMar 2015
GoodMar 2017
GoodOct 2019

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Norse Care (Services) Limited, which runs 17 care homes in England: 2 rated Outstanding, 12 Good and 3 Requires Improvement.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Cranmer House

Cranmer House is a residential care home in Norfolk, offering both long-term and short-term respite care. The findings below set out the Care Quality Commission's most recent assessment of the service.

Cranmer House provides residential care and accommodation for up to 35 people across two floors, with communal areas and a main dining room on the ground floor. At inspection, 17 people were living there, including ten on short-term respite care. All residents and relatives spoken with expressed satisfaction with the care received.

Staff demonstrated kindness and compassion, treating people as individuals and respecting their decisions. Care was personalised to each person's needs and preferences, with staff supporting people to have maximum choice and control over their lives in the least restrictive way. Residents felt safe, with risks to their safety properly assessed and managed.

Source: CQC inspection report, 18 October 2019

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 36 places — this is not a vacancy count
Registration checked: Registered · NR21 8HR

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 18 October 2019. Latest inspection date recorded: 3 October 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Cranmer House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Cranmer House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Cranmer House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Cranmer House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees