Manor View Care Home

Manor View Care Home provides nursing and residential care for older people, including those living with dementia, with 19 people supported at the time of assessment. The CQC found the service had improved since its previous inspection and was no longer in breach of regulations relating to staffing and governance. Staff were kind, care needs were assessed and reviewed, and people had good access to healthcare professionals and end of life planning.

Feedback from families was mixed, with some praising the food and care while others felt staff lacked time and communication around care plans was inconsistent. Inspectors found audits and safeguarding incidents were not always analysed for wider lessons, and leadership needed further development to sustain improvements, meaning the service remains rated Good overall.