England

Lyles HouseNorfolk

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodResidential

Lyles House

7 The Street, Hindolveston, Dereham, Norfolk, NR20 5AS

01263861812

Care Type

Residential Care

Assessment date

29 July 2024

Provider

Honest Care Group Ltd

Beds

20 beds

How this home compares nearby

Of 14 care homes for older people within 10 miles, none are rated higher by CQC, 12 are the same and 2 are lower.

4 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodJan 2015
Requires ImprovementApr 2017
GoodJun 2018
GoodOct 2024

Improved from Requires Improvement to Good in 2018. CQC has rated this home 4 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Honest Care Group Ltd runs in England.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Lyles House

Lyles House is a 20-bed residential care home located in Hindolveston, a village near Dereham in Norfolk. The home is operated by Honest Care Group Ltd and provides care for older people and those living with dementia. It was rated Good by the Care Quality Commission following an inspection in October 2024.

The village setting offers a quieter environment while remaining accessible to local services and amenities in Dereham. As a smaller care home, Lyles House may provide a more intimate atmosphere compared to larger facilities. The home's focus on dementia care suggests staff training and experience in supporting residents with memory-related conditions and associated needs.

Specialist Care

DementiaOlder people

Practical details from the provider

The provider describes 20 bedrooms and a garden used for light gardening and relaxation.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 20 places — this is not a vacancy count
Registration checked: Registered · NR20 5AS

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 23 October 2024. Assessment date recorded: 29 July 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 23 October 2024. References to “we” mean CQC. It describes findings at that time.

Lyles House is a residential care home providing accommodation and personal care for up to 20 people. We carried out this assessment to review progress following the findings of our previous assessment in January 2024. At the time of our assessment visit, there were 9 people living at the service, some of who were living with dementia. The assessment was unannounced, and included a site visit in the early hours on 6 August 2024. We found systems were in place to ensure people received safe care and treatment. People were safeguarded from the risk of harm and abuse. We observed there to be enough staff to meet peoples needs, and people told us staff were responsive to their needs. There were robust quality assurance processes in place. The management team at the service demonstrated transparency and had taken effective action in response to the findings of our previous assessment.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Lyles House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Lyles House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Lyles House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Lyles House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees