Lumley Residential Home

Hall Lane, Willington, Crook, County Durham, DL15 0PW

Care Type

Residential Care

Inspection date

24 November 2022

Provider

Bondcare Willington Limited

Beds

40 beds

Rating history

GoodSept 2015
GoodSept 2017
Requires ImprovementApr 2020
GoodDec 2022

Improved from Requires Improvement to Good in 2022. CQC has rated this home 4 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Bondcare Willington Limited, which runs 6 care homes in England: 4 rated Good and 2 Requires Improvement.

Average care home fees in the North East: £897 a week for residential care and £1,164 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Lumley Residential Home

Lumley Residential Home is a residential care home in County Durham, providing personal care to older people, including those living with dementia, and to adults with learning disabilities through its associated Jeffrey Court facility. Details of the most recent CQC inspection are set out below.

This care home accommodates up to 40 people needing personal care support, including older people living with dementia. A separate seven-bed facility called Jeffrey Court provides care for adults with learning disabilities. At the time of inspection, 27 people were living across both services.

Staff regularly sought residents' opinions and involved them in discussions about their support, providing information in ways they could understand. People reported being able to choose their own social interests and activities in the local area, with staff supporting them flexibly to pursue these. Residents described their support as available when needed and tailored to the level of assistance they required.

Source: CQC inspection report, 21 December 2022

Specialist Care

DementiaLearning disabilitiesOlder peopleYounger adults

Facilities & Amenities

GardenWiFiParkingActivities ProgrammeHairdresserEn-suite RoomsPets AllowedLaundry ServiceDining Room

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 40 places — this is not a vacancy count
Registration checked: Registered · DL15 0PW

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 21 December 2022. Latest inspection date recorded: 24 November 2022.

Safe: Good
Effective: Good
CaringPublished 2 April 2020: Good
Responsive: Good
Well-led: Good

Read Lumley Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Lumley Residential Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Lumley Residential Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Lumley Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees