West Lodge Care Home

Peases West, Billy Row, Crook, County Durham, DL15 9SY

01388763305

Care Type

Residential Care

Inspection date

25 January 2022

Provider

West Lodge Care Homes Limited

Beds

60 beds

How this home compares nearby

Of 38 care homes for older people within 10 miles, 1 is rated higher by CQC, 34 are the same and 3 are lower.

38 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodDec 2015
GoodJan 2018

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home West Lodge Care Homes Limited runs in England.

Average care home fees in the North East: £897 a week for residential care and £1,164 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About West Lodge Care Home

West Lodge Care Home is a residential care home in County Durham, providing personal care for older people and people with physical disabilities. Further detail on the service is set out in the CQC findings below.

West Lodge accommodates up to 60 older people and people with physical disabilities, providing nursing and personal care alongside treatment of disease, disorder, and injury. Inspectors found the service maintained high cleanliness and hygiene standards, with the premises being clean, tidy, and odour free throughout. During an outbreak with increased staff sickness, the team worked collaboratively to maintain staffing levels with minimal reliance on agency staff, helping to reduce infection transmission risks.

The service had also implemented thoughtful visitor entry protocols, requiring people to use the shortest possible route to minimize contact and support infection prevention measures.

Source: CQC inspection report, 11 February 2022

Specialist Care

Older peoplePhysical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 60 places — this is not a vacancy count
Registration checked: Registered · DL15 9SY

Registered care categories

Caring for adults over 65 yrs; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 3 January 2018. Latest inspection date recorded: 25 January 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read West Lodge Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting West Lodge Care Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit West Lodge Care Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund West Lodge Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees