Larchmere House Nursing Home

The following is CQC's published account of its assessment, published 3 November 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 29 July 2025 to 11 August 2025. We completed this comprehensive assessment to look at how Larchmere House Nursing Home assessed and planned for people's care needs, how they trained and supervised staff to support people according to their needs and preferences. Larchmere House Nursing Home is a residential care home providing accommodation for persons who require nursing and personal care for up to 33 people. The service is registered to provide support to older people, and people living with dementia. There were 28 people living at the service, some of whom had complex health needs. We identified breaches of regulations relating to medicines management and risk management, there had been a lack of clinical and management oversight of constipation risks because systems had not been embedded to review bowel charts for people who suffered with constipation. We also identified breaches of regulations in relation to staff training and governance at the service. Staff were recruited safely. Staff treated people with kindness and knew people well. Staff spent time with people encouraging them to participate in activities and maintain important relationships with their families and friends. Relatives felt involved and told us communication was good. The service appeared clean and tidy, and people’s rooms were personalised. Staff received welfare and support packages to support them in their lives.