Acacia House - Tenterden

Ashford Road, St Michaels, Tenterden, Kent, TN30 6QA

01580765122

Care Type

Nursing Care

Inspection date

3 November 2020

Provider

Acacia Number 1 Limited

Beds

47 beds

About Acacia House - Tenterden

Acacia House is a nursing home in Tenterden, Kent, providing care for older people, predominantly those living with dementia. Details of the CQC's most recent findings are set out below.

Acacia House provides nursing and personal care for up to 47 people aged 65 and over, predominantly those with dementia. The service operates from one adapted building with a newer annexe and currently accommodates 34 residents.

Relatives expressed strong satisfaction with the care their family members receive. One described a recent visit, saying, "When we did a window visit the other day, she looked the best she has done in a long time," and added, "It's excellent we are pleased. " Another relative shared that their family member told their DoLS assessor, "I don't know where I am but I don't want to be anywhere else," noting that this reassurance gave the family confidence.

Relatives consistently reported that their loved ones are well cared for and happy at the home.

Source: CQC inspection report, 27 November 2020

Specialist Care

DementiaOlder peoplePhysical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 47 places — this is not a vacancy count
Registration checked: Registered · TN30 6QA

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 16 September 2017. Latest inspection date recorded: 3 November 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Acacia House - Tenterden's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Acacia House - Tenterden, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Acacia House - Tenterden, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Acacia House - Tenterden's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees