Lady Jane Court Care Home

The following is CQC's published account of its assessment, published 1 October 2024. References to “we” mean CQC. It describes findings at that time.

Date of Assessment: 17 June to 15 July 2024. Lady Jane Court is a care home providing accommodation and personal care to up to 60 people, including those living with dementia. We undertook the assessment as the service had not been inspected since it was registered with us in 2022. We completed a comprehensive assessment of this service to look at whether it was safe, effective, caring, responsive and well-led. Following our assessment the service was rated good. We found people were protected from abuse and harm. Staff understood the importance of consent and empowered people to be involved in their own care. People received their medicines safely and on time. Staff were appropriately skilled to meet people’s needs including those living with Dementia. Staff worked collaboratively with external health and social care professionals. People’s care and support promoted equality and protected their rights. The management team had clear oversight and strong leadership and accountability. The provider had robust systems and processes that continually assessed, monitored and mitigated risks, safety and quality.