Aylestone

This residential care home supports seven people in a large property designed to blend into the residential area without visible care home indicators. Staff deliberately avoid wearing uniforms when accompanying people in the community. People are kept safe with sufficient staff who undergo robust recruitment processes and follow detailed risk assessments to minimise hazards. Medicines are managed safely and administered when needed.

Family members trust and have confidence in the staff team. The service prioritises maintaining a domestic feel despite its size, which is larger than current best practice guidance but mitigated through thoughtful building design and discretionary operations.