Residential Care
11 April 2019
Black Swan International Limited
47 beds
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The home accommodates up to 39 older people and currently supports 35 residents. Staff provide care that is kind, compassionate and respectful, with people receiving good quality support that makes them happy. Residents have maximum choice and control over their lives, supported by well-trained and supervised staff. People are involved in decisions about how the home runs and their views are listened to. The home offers a variety of activities to enhance wellbeing, including opportunities to access the local community, and relatives and friends are welcomed and encouraged to maintain important relationships. Residents receive their medicines promptly and receive support to maintain their health. Good quality food is served daily with residents having a say in menu choices.
Source: CQC inspection report, 11 April 2019
Kettlewell Lane, King's Lynn, PE30 1PW
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