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Briar HouseNorfolk

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Rated:Requires ImprovementResidential

Briar House

Losinga Road, King's Lynn, PE30 2DQ
01553760500
Care Type

Residential Care

Assessment date

11 June 2026

Provider

Shant Ltd

Beds

62 beds

How this home compares nearby

Of 8 care homes for older people within 5 miles, none are rated higher by CQC, 4 are the same and 4 are lower.

8 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Costs and who runs this home

This is the only care home Shant Ltd runs in England.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Briar House

Briar House is a residential care home located on Losinga Road in King's Lynn, Norfolk. The home provides care for older people and those with dementia across 62 beds. It is operated by Shant Ltd and holds a CQC rating of Good, based on an inspection conducted in July 2018.

The home's size allows it to accommodate a substantial number of residents while maintaining a structured care environment. As a residential facility in King's Lynn, it serves the local community and surrounding areas of Norfolk. The home's focus on dementia care alongside general older people services reflects its specialised approach to supporting residents with these specific care needs.

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

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Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
62 places — this is not a vacancy count
Registration checked
Registered · PE30 2DQ

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 21 August 2026. Assessment date recorded: 11 June 2026.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 21 August 2026. References to “we” mean CQC. It describes findings at that time.

Date of inspection: 16 June to 22 July 2026.

The service is a residential home providing accommodation with nursing and personal care for older people and people living with dementia. The service is registered to support 62 people, however at the time of the inspection they were only able to support a maximum of 51 people. There were 47 people living in the service at the time the inspection commenced.

The home is separated into 3 areas, Lavender unit which is currently closed for refurbishment. Honeysuckle unit which is on the ground floor and Sunflower unit which is on the first floor.

This was a comprehensive inspection of all quality statements, which was prompted due to the age of the last rating. The last comprehensive inspection of the service was in 2018, where the service was rated as Good. The provider had changed since the last inspection, and this was the first inspection under the current provider.

We carried out unannounced visits to the service on 16, 18 June 2026 and 16 July 2026.

This inspection found the service was in breach of 1 legal regulation relating to good governance.

We found concerns relating to governance systems and processes in place to monitor and assess the safety of the environment, medicines management and consent.

Consent had not always been lawfully obtained in accordance with the Mental Capacity Act 2005.

We found that staff were caring and supported people in a kind and considerate manner. Staff worked well with healthcare professionals.

We raised our concerns with the provider at the time of the inspection; actions had been taken to address the concerns relating to the environment. However, further actions are needed to improve the service.

Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Questions prompted by these ratings

  • Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
  • Effective: How are staff training, nutrition and health outcomes checked now?
  • Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Briar House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Briar House, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Briar House, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Briar House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

Losinga Road, King's Lynn, PE30 2DQ

CQC Logo

Briar House

CQC overall rating

Requires Improvement

Assessment date: 11 June 2026

View full inspection report
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