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Holywell House Care CentreNorthumberland
Rated:GoodResidential

Holywell House Care Centre

Holywell Dene Road, Holywell, Whitley Bay, Tyne and Wear, NE25 0LB
01912704549
Care Type

Residential Care

CQC rating published

11 June 2022

Provider

Cramlington House Limited

Beds

47 beds

About Holywell House Care Centre

Located on Holywell Dene Road in Whitley Bay, this 47-bed residential care home serves older people and those with dementia across Northumberland and the wider North East. The centre is operated by Cramlington House Limited and holds a Good CQC rating following its most recent inspection in June 2022. As a mid-sized facility, it provides a balance between personalised care and established routines typical of established care communities.

The home's specific focus on dementia care means staff have developed expertise in supporting residents with memory-related conditions alongside general residential care for older adults. The setting offers a residential environment designed for those requiring ongoing support with daily living activities and health management.

Specialist Care

DementiaOlder people

5 Questions to Ask on Your Visit

When visiting Holywell House Care Centre, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Holywell House Care Centre, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Holywell House Care Centre's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

Holywell Dene Road, Holywell, Whitley Bay, Tyne and Wear, NE25 0LB

CQC Logo

Holywell House Care Centre

CQC overall rating

Good

CQC rating published: 11 June 2022

View full inspection report
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