Parkvale

124 Park Avenue, Whitley Bay, Tyne and Wear, NE26 1AY

01912527163

Care Type

Residential Care

Inspection date

4 March 2021

Provider

Aspire Healthcare Limited

Beds

7 beds

About Parkvale

Parkvale is a residential care home in North Tyneside providing personal care to a small number of people, some of whom have a learning disability and/or a mental health condition. Further details from the CQC's most recent inspection are set out below.

Parkvale is a residential care home providing personal care for up to seven people, some of whom have a learning disability and/or a mental health condition. The service demonstrates strong infection control practices, with all visitors undergoing temperature checks and answering relevant questions before entry, along with ample PPE and handwashing facilities. Staff have created an exercise space with an exercise bike and weights to support people's wellbeing.

The registered manager maintains sound understanding of national guidance and works closely with external agencies to protect people using the service. The home has maintained continuity of care by not using agency staff, and individualised risk assessments are in place to help staff and residents adhere to social distancing and government guidance.

Source: CQC inspection report, 1 April 2021

Specialist Care

DementiaLearning disabilitiesMental healthOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · NE26 1AY

Registered care categories

Caring for adults over 65 yrs; Dementia; Learning disabilities; Mental health conditions; Substance misuse problems.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 25 October 2019. Latest inspection date recorded: 4 March 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Parkvale's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Parkvale, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Parkvale, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Parkvale's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees