Hollywynd Rest Home

Hollywynd Rest Home provides residential care for up to 40 people, with 27 residents living there at the time of inspection. The home supports people with various needs associated with old age, along with physical and mental health conditions. Residents receive personalised care tailored to their individual needs and preferences, with staff demonstrating understanding of the risks associated with the people they support. One resident expressed satisfaction, saying "I'm very grateful to them, I'm very happy."

The home ensures people are protected from harm and abuse, with staff trained to identify and respond to safeguarding concerns appropriately. There are sufficient staff levels to meet residents' needs, and medicines are administered safely and on time. Care practices prioritise dignity, privacy and human rights, with residents supported to make choices about their lives in the least restrictive way possible. Risk assessments guide staff on managing both individual and environmental risks, and the service's policies and systems support person-centred practice throughout.