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Hill HouseNorfolk
Rated:GoodResidential

Hill House

Station Road, Pulham St. Mary, Diss, Norfolk, IP21 4QT
01379608209
Care Type

Residential Care

CQC rating published

30 January 2019

Provider

Partnerships in Care Limited

Beds

8 beds

Rating history

  1. GoodMay 2016
  2. GoodJan 2019

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Partnerships in Care Limited, which runs 8 care homes in England: 6 rated Good and 2 Requires Improvement.

  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Hill House

Hill House is a residential care home in Norfolk, providing accommodation and personal care for people with learning disabilities. Details of the CQC's most recent findings are set out below.

Hill House provides accommodation and personal care for up to eight people with learning disabilities in a rural setting near Diss, Norfolk. At the time of inspection, six people were living at the service, with varying levels of communication including those who used non-verbal communication. The home supports individuals in a single contractual package combining both accommodation and care provision.

Source: CQC inspection report, 30 January 2019

Specialist Care

Learning disabilities

5 Questions to Ask on Your Visit

When visiting Hill House, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Hill House, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund Hill House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

Station Road, Pulham St. Mary, Diss, Norfolk, IP21 4QT

CQC Logo

Hill House

CQC overall rating

Good

CQC rating published: 30 January 2019

View full inspection report
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