Hill House Care Home

Hill House, 48-50 Park Road, Kenley, Surrey, CR8 5AR

02086609336

Care Type

Nursing Care

Inspection date

18 August 2020

Provider

Hill House Nursing Home Limited

Beds

60 beds

Rating history

Requires ImprovementJan 2016
GoodNov 2016
GoodJul 2019

Improved from Requires Improvement to Good in 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Hill House Nursing Home Limited, which runs 2 care homes in England: 2 rated Good.

Average care home fees in London: £1,189 a week for residential care and £1,513 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Hill House Care Home

Hill House Care Home is a nursing home in Croydon, providing personal and nursing care for adults, including some living with dementia. The findings below set out what CQC observed at its most recent inspection.

Hill House is a care home providing personal and nursing care for up to 56 adults, some living with dementia. At inspection, 47 people were residing at the home, which is located on a residential road in Kenley. The provider had implemented appropriate arrangements for visitors to help prevent the spread of Covid-19.

All visitors were required to have their temperatures taken and complete a Covid-19 risk assessment including screening for symptoms before entering the home. They were also required to wear face coverings when visiting and wash their hands before and after mask use.

Source: CQC inspection report, 9 September 2020

Specialist Care

Learning disabilitiesOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 60 places — this is not a vacancy count
Registration checked: Registered · CR8 5AR

Registered care categories

Caring for adults over 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 19 July 2019. Latest inspection date recorded: 18 August 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Hill House Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hill House Care Home, consider asking...

1.How many qualified nurses are on duty overnight and at weekends?
2.How do you manage a resident's relationship with their GP and hospital team?
3.What is your approach when a resident's condition deteriorates quickly?
4.What additional charges apply beyond the weekly fee?
5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit Hill House Care Home, look out for...

1.Is the nursing station visible and staffed, or hard to find?
2.Do staff respond promptly when a resident needs attention?
3.Are call bells answered quickly or left ringing?
4.Does the home feel calm or rushed and understaffed?
5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund Hill House Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees