Highcroft House

7 Crown Lane, Crown Lane, Four Oaks, West Midlands, B74 4SU

01213539392

Care Type

Residential Care

Inspection date

26 March 2019

Provider

Dignus Healthcare Limited

Beds

6 beds

Rating history

Requires ImprovementSept 2015
GoodJul 2016
GoodMay 2019

Improved from Requires Improvement to Good in 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Dignus Healthcare Limited, which runs 14 care homes in England: 10 rated Good, 2 Requires Improvement and 2 not yet rated.

Average care home fees in the West Midlands: £912 a week for residential care and £1,308 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Highcroft House

Highcroft House is a residential care home in Birmingham, providing personal and nursing care for people with learning disabilities and physical disabilities or long-term conditions. Details of the most recent CQC findings are set out below.

Highcroft House provides personal and nursing care for people with learning disabilities and physical disabilities or long-term conditions. At the time of inspection, seven people were living in the home, which has capacity for up to nine residents.

The home had not been developed in line with best practice guidance emphasizing choice, promotion of independence, and inclusion for people with learning disabilities. Staff support residents across daily living activities and health management, though the service continues to work toward implementing modern person-centred approaches that enable residents to live as ordinary a life as possible within their community.

Source: CQC inspection report, 9 May 2019

Specialist Care

DementiaLearning disabilitiesMental healthOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · B74 4SU

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 9 May 2019. Latest inspection date recorded: 26 March 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Highcroft House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Highcroft House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Highcroft House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Highcroft House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees