Herons Park Nursing Home

Herons Park Nursing Home, in Worcestershire, provides personal and nursing care for up to 82 people, including younger adults, older people, those living with dementia and people with physical disabilities. The CQC rated the home good overall, finding it had made sufficient progress to resolve previous breaches relating to safety, safeguarding and governance.

Inspectors found care plans were person-centred, staff were kind and well trained, and medicines were managed safely. Some health and safety issues with the premises were identified, and audits in this area needed strengthening, though leaders acted promptly to address concerns. Relatives and professionals praised the caring, communicative atmosphere and felt able to raise concerns.