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Heron Court Care HomeDerby

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Rated:GoodNursing

Heron Court Care Home

101 Village Street, Old Normanton, Derby, Derbyshire, DE23 8DF
01332270083
Care Type

Nursing Care

Assessment date

10 April 2024

Provider

Rushcliffe Care Limited

Beds

59 beds

How this home compares nearby

Of 50 care homes for older people within 5 miles, 1 is rated higher by CQC, 35 are the same and 14 are lower.

24 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

  1. Requires ImprovementMay 2015
  2. Requires ImprovementSept 2016
  3. InadequateFeb 2018
  4. Requires ImprovementMay 2018
  5. GoodFeb 2019
  6. Requires ImprovementMay 2020
  7. GoodMar 2023
  8. GoodJun 2024

Improved from Requires Improvement to Good in 2023. CQC has rated this home 8 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Rushcliffe Care Limited, which runs 12 care homes in England: 8 rated Good, 3 Requires Improvement and 1 not yet rated.

Average care home fees in the East Midlands: £958 a week for residential care and £1,250 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Heron Court Care Home

Heron Court Care Home is a nursing home in Derby. Details of the most recent CQC findings are set out below.

Heron Court Care Home provides personal and nursing care and is registered to accommodate up to 59 people, with 35 people using the service at the time of the assessment. The CQC found the home continues to be rated Good overall.

People and relatives said they felt safe, knew who to raise concerns with, and were involved in care planning. Inspectors found staff were competent and compassionate, care was provided without delays, and there were no concerns about how medicines were managed.

Source: CQC assessment, 21 June 2024

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service with nursing
Registered capacity
59 places — this is not a vacancy count
Registration checked
Registered · DE23 8DF

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 21 June 2024. Assessment date recorded: 10 April 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 21 June 2024. References to “we” mean CQC. It describes findings at that time.

Heron Court Care Home is a care home providing personal and nursing care. Heron Court Care home is registered to accommodate 59 people. At the time of the inspection there were 35 using the service. We completed an assessment of this service between 22 April and 7 May 2024. We visited the service on the 22 and 23 April 2023. We spoke with relatives remotely about the experience of the service. The overall rating for this service remains Good.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Read Heron Court Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Heron Court Care Home, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Heron Court Care Home, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Heron Court Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

101 Village Street, Old Normanton, Derby, Derbyshire, DE23 8DF

CQC Logo

Heron Court Care Home

CQC overall rating

Good

Assessment date: 10 April 2024

View full inspection report
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