Handsale Limited - Silver Trees

Silver Trees, run by Handsale Limited, provides care for people who need support with daily living. Following an earlier rating of requires improvement due to concerns over medicines management and governance, the CQC found improvements had been made and the home is now rated Good overall.

Inspectors found some shortfalls remained: topical creams were not always stored securely and medication records were incomplete. Governance had improved with more oversight from management, but audits had not caught these issues, so the provider remains in breach of regulations on good governance and has been asked for an action plan.