Poets Mews Care Home

Poets Mews Care Home provides personal care and accommodation for older adults with dementia and mental health needs, with 39 residents at the time of inspection. The home has experienced staffing pressures due to regional recruitment challenges and staff turnover. While some relatives expressed concerns about insufficient staff to consistently meet their family members' needs, the provider has implemented robust action to address these issues, including a staffing recruitment and retention plan and the use of regular agency staff to ensure consistent support.