Elm View Care Home

Elm View Care Home provides nursing and personal care to 43 older people. Medicines are managed safely, and staff undergo background checks before employment. The home arranges additional agency staff to cover vacancies as needed. Staff demonstrate understanding of infection control procedures and receive training to ensure competence in their roles. Health care referrals are made when required, and people are supported to make choices about their care in the least restrictive way possible.

However, some residents reported delays in staff responding to call bells. Meal times do not consistently align with individual dietary requirements for all people. Additionally, not all staff receive regular supervision in line with the provider's policies, which represents an area requiring improvement.