Croft Dene Care Home

Threap Gardens, off Simonside Avenue, Wallsend, NE28 7HT

01912633791

Care Type

Nursing Care

Inspection date

22 February 2023

Provider

Crystal Croftdene Limited

Beds

43 beds

About Croft Dene Care Home

Croft Dene Care Home is a nursing home in North Tyneside. Full details of the CQC's most recent findings are set out below.

Croft Dene Care Home provides nursing and personal care for up to 43 people across two floors, with the environment adapted to meet residents' needs. At inspection, 37 people were living at the home. The service demonstrates effective governance with strong leadership from the registered manager, who operates transparently and understands their responsibilities under duty of candour regulations.

Policies for infection prevention and control are in place to prevent the spread of infections.

The home supports residents to maintain meaningful contact with family and friends through indoor visits and technology such as telephone calls. Medicines are managed safely, and the home reviews incidents to identify opportunities for improving staff practice. Action has been taken to ensure legal requirements are met and service improvements have been made.

Source: CQC inspection report, 13 May 2023

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 43 places — this is not a vacancy count
Registration checked: Registered · NE28 7HT

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 13 May 2023. Latest inspection date recorded: 22 February 2023.

Safe: Good
EffectivePublished 19 May 2020: Good
CaringPublished 19 May 2020: Good
Responsive: Good
Well-led: Good

Read Croft Dene Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Croft Dene Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Croft Dene Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Croft Dene Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees