Nursing Care
13 May 2023
Crystal Croftdene Limited
43 beds
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Croft Dene Care Home provides nursing and personal care for up to 43 people across two floors, with the environment adapted to meet residents' needs. At inspection, 37 people were living at the home. The service demonstrates effective governance with strong leadership from the registered manager, who operates transparently and understands their responsibilities under duty of candour regulations. Policies for infection prevention and control are in place to prevent the spread of infections.
The home supports residents to maintain meaningful contact with family and friends through indoor visits and technology such as telephone calls. Medicines are managed safely, and the home reviews incidents to identify opportunities for improving staff practice. Action has been taken to ensure legal requirements are met and service improvements have been made.
Source: CQC inspection report, 13 May 2023
Threap Gardens, off Simonside Avenue, Wallsend, NE28 7HT
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