Enhanced Elderly Care Service - Byker Hall Care Home

Byker Hall Care Home provides residential care with nursing and personal care for up to 95 people, with 87 residents at the time of inspection. Residents reported feeling safe and appreciated the cleanliness of their rooms. They described staff as kind and helpful, noting that support was readily available when needed.

The home maintains safeguarding procedures with trained staff, and monitors accidents and incidents to identify and implement lessons learned.