Enhanced Elderly Care Service - Byker Hall Care Home

Allendale Road, Newcastle Upon Tyne, Tyne and Wear, NE6 2SB

01912240588

Care Type

Nursing Care

Inspection date

4 December 2018

Provider

Enhanced Elderly Care Limited

Beds

95 beds

About Enhanced Elderly Care Service - Byker Hall Care Home

Byker Hall Care Home is a nursing home in Newcastle upon Tyne, providing care for older people. Further detail on the CQC's most recent findings is set out below.

Byker Hall Care Home provides residential care with nursing and personal care for up to 95 people, with 87 residents at the time of inspection. Residents reported feeling safe and appreciated the cleanliness of their rooms. They described staff as kind and helpful, noting that support was readily available when needed.

The home maintains safeguarding procedures with trained staff, and monitors accidents and incidents to identify and implement lessons learned.

Source: CQC inspection report, 23 January 2019

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 95 places — this is not a vacancy count
Registration checked: Registered · NE6 2SB

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 23 January 2019. Latest inspection date recorded: 4 December 2018.

Safe: Good
EffectivePublished 3 November 2017: Good
CaringPublished 3 November 2017: Good
ResponsivePublished 3 November 2017: Good
Well-led: Good

Read Enhanced Elderly Care Service - Byker Hall Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Enhanced Elderly Care Service - Byker Hall Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Enhanced Elderly Care Service - Byker Hall Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Enhanced Elderly Care Service - Byker Hall Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees