Graceland

113 Parchmore Road, Thornton Heath, Surrey, CR7 8LZ

02087710817

Care Type

Residential Care

CQC rating published

12 January 2023

Provider

Graceland Care Home (UK) Limited

Beds

3 beds

Rating history

GoodMar 2015
GoodMay 2018
Requires ImprovementJan 2023

Rating dropped from Good to Requires Improvement in 2023.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Graceland Care Home (UK) Limited runs in England.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Graceland

Graceland is a small residential care home located on Parchmore Road in Thornton Heath, Surrey, within the Croydon area of London. The home provides care for three residents and specialises in supporting younger adults with learning disabilities. It is operated by Graceland Care Home (UK) Limited.

The home was last inspected by the Care Quality Commission on 12 January 2023, when it received a rating of Requires Improvement. This rating indicates that while the home is meeting some standards, there are areas where improvements have been identified. The intimate size of the home, with just three beds, may suit those seeking a smaller care environment with a more personalised approach to support.

Specialist Care

Learning disabilitiesYounger adults

5 Questions to Ask on Your Visit

When visiting Graceland, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Graceland, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Graceland's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees