Retreat Lodge

57 Parchmore Road, Thornton Heath, Surrey, CR7 8LY

02087710357

Care Type

Residential Care

Inspection date

26 September 2019

Provider

Care Expertise Group Limited

Beds

7 beds

About Retreat Lodge

Retreat Lodge is a residential care home in Croydon supporting people with learning disabilities. Details of the most recent CQC inspection are set out below.

Retreat Lodge is a residential care home accommodating up to seven people with learning disabilities. The home provides person-centred support designed to help residents live meaningful lives with control, choice, and independence. At inspection, all seven available spaces were occupied.

Staff demonstrated safe management of medicines, ensuring people received prescribed medication as intended. The home uses restrictive intervention practices only as a last resort when needed, applying positive behaviour support principles in a person-centred way. Staff understood individual risks and how to support residents safely, with appropriate checks in place to manage the premises and equipment.

Source: CQC inspection report, 13 November 2019

Specialist Care

Learning disabilitiesMental healthYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · CR7 8LY

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 13 November 2019. Latest inspection date recorded: 26 September 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Retreat Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Retreat Lodge, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Retreat Lodge, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Retreat Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees