Franklin House

Franklin House is a care home providing nursing care for up to 66 older people, with 61 living there at the time of the assessment. The CQC rated the home Good overall. Inspectors found some medicine records and risk assessments lacked enough detail, though staff knew people well and the provider acted quickly to improve documentation once this was raised.

Overall, people were kept safe, well cared for and supported by enough suitably trained staff. Inspectors found a kind, positive culture, with people and relatives praising staff warmly. Leadership was visible and effective, and people received personalised care, including good end of life support.