Drayton Village Care Centre

1 Spring Promenade, West Drayton, Middlesex, UB7 9GL

01895430955

Care Type

Nursing Care

Assessment date

17 January 2024

Provider

GCH (North London) Ltd

Beds

91 beds

About Drayton Village Care Centre

Drayton Village Care Centre is a nursing home in Hillingdon, providing personal and nursing care, including end of life care, to older people. Further details from the Care Quality Commission's most recent assessment are set out below.

Drayton Village Care Centre is a residential care home providing personal and nursing care, including end of life care, to older people with a range of care needs. At the time of the assessment, 84 of the 91 available places were occupied.

Inspectors found the home had improved since its last inspection and is now rated Good overall, having moved up from Requires Improvement in Safe and Well-led. The home was clean, staff recruitment was robust, and incidents were properly recorded and acted upon. Some people on the ground floor felt staffing levels were sometimes insufficient, and this was addressed with additional support during the assessment.

Source: CQC assessment, 23 May 2024

Specialist Care

DementiaLearning disabilitiesOlder peopleYounger adults

Photographs of the home

Practical details from the provider

Bedrooms have en-suite facilities, and the home has shared dining rooms and lounges.
The landscaped courtyard has level paths and walkways for access to the gardens.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 91 places — this is not a vacancy count
Registration checked: Registered · UB7 9GL

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 23 May 2024. Assessment date recorded: 17 January 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 23 May 2024. References to “we” mean CQC. It describes findings at that time.

Drayton Village Care Centre is a residential care home providing personal and nursing care to up to 91 people aged 65 and over with care needs, general nursing support and end of life care. At the time of the inspection there were 84 people living at the home. We carried out an onsite assessment at Drayton Village care centre 28 February 2024 and 29 February 2024 and a on an offsite assessment which was completed on the 4 March 2024. At the previous inspection on 18 and 20 January 2023 we rated the Key Questions of Safe and Well Led as requires Improvement. The provider has made improvements to the service which means the key questions of Safe and Well Led are now rated Good. The overall rating of the location has improved to Good. The provider had made improvements to the recording of incidents and accidents which included identifying any actions which could be taken to reduce further risk and this information as included in the person’s care plan and risk assessments. There was a robust process for recruiting new staff. We identified that additional staff were required on the ground floor unit, and this was discussed with the registered manager, regional manager and director of the company during the assessment. They arranged for an additional staff member to be added to the daytime rota provide additional support. The provider had a process the reporting and investigating of safeguarding concerns. There was a procedure for infection prevention and control. The home was clean and there were no malodours. Staff were supported to raise questions or concerns. Staff felt supported by the provider and gave positive feedback about the registered manager and senior management

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Drayton Village Care Centre's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Drayton Village Care Centre, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Drayton Village Care Centre, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Drayton Village Care Centre's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees