Forge House Services Limited

Forge House, 60 Higher Street, Cullompton, Devon, EX15 1AJ

0188432818

Care Type

Residential Care

Inspection date

4 April 2023

Provider

UK Healthcare Group Limited

Beds

11 beds

Rating history

GoodJan 2016
GoodMay 2018
InadequateNov 2022
InadequateJan 2023
Requires ImprovementMay 2023

Improved from Inadequate to Requires Improvement in 2023. CQC has rated this home 5 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by UK Healthcare Group Limited, which runs 2 care homes in England: 1 rated Good and 1 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Forge House Services Limited

Forge House Services Limited is a friendly residential care home in the heart of Devon, offering a warm and familiar environment where people feel genuinely at home. The team here takes pride in building real relationships with the people they support, as well as their families, making sure everyone feels valued and included. Devon's welcoming community and peaceful surroundings add a lovely backdrop to daily life at Forge House.

Forge House Services Limited provides residential care and accommodation to up to 11 people with learning disabilities. At inspection, 9 people were living at the home. The detached two-storey building is located in Cullompton and offers level access to the garden, lounge, and dining room, with bedrooms distributed across the ground and first floors.

The service focuses on supporting people with learning disabilities to achieve respect, equality, dignity, and independence while enabling good access to their local community.

Source: CQC inspection report, 27 May 2023

Specialist Care

Learning disabilitiesPhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 11 places — this is not a vacancy count
Registration checked: Registered · EX15 1AJ

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 27 May 2023. Latest inspection date recorded: 4 April 2023.

Safe: Requires improvement
Effective: Requires improvement
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Forge House Services Limited's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Forge House Services Limited, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Forge House Services Limited, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Forge House Services Limited's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees