Orchard Lea

Orchard Way, Cullompton, EX15 1EJ

0188432853

Care Type

Residential Care

Inspection date

16 July 2021

Provider

Orchard Homes Private Limited

Beds

37 beds

About Orchard Lea

Orchard Lea is a residential care home in Devon, providing personal care for people, including those living with dementia or physical disabilities. The findings below set out what the CQC found on its most recent inspection.

Orchard Lea provides personal care for up to 37 people, including those with dementia or physical disabilities. The two-storey premises has passenger lifts for accessibility. At inspection, 21 residents were living there.

While registered to provide nursing care, no one required this service at the time of inspection.

The home had made improvements since the previous inspection, addressing earlier concerns about governance and CQC notifications. Management had implemented stronger systems to monitor the quality and safety of care. Staff demonstrated effective communication with residents and families, and care planning reflected individual needs.

Source: CQC inspection report, 13 August 2021

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 37 places — this is not a vacancy count
Registration checked: Registered · EX15 1EJ

Registered care categories

Caring for adults over 65 yrs; Dementia; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 13 August 2021. Latest inspection date recorded: 16 July 2021.

Safe: Good
Effective: Good
CaringPublished 25 December 2019: Good
ResponsivePublished 25 December 2019: Good
Well-led: Good

Read Orchard Lea's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Orchard Lea, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Orchard Lea, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Orchard Lea's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees