Bole Aller House

Westcott, Cullompton, Devon, EX15 1RJ

0188432272

Care Type

Residential Care

Inspection date

3 October 2022

Provider

Bole Aller House Limited

Beds

23 beds

Rating history

Requires ImprovementDec 2015
Requires ImprovementMay 2016
GoodJan 2017
GoodFeb 2019
Requires ImprovementNov 2022

Rating dropped from Good to Requires Improvement in 2022. CQC has rated this home 5 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Bole Aller House Limited runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Bole Aller House

Bole Aller House brings together the warmth of a family-run feel with the beautiful surroundings of Devon, offering a calm and welcoming place for residents to call home. The team here understands how much it matters to find the right care, and they work hard to make sure every person feels comfortable, valued, and supported. For families exploring care options in the area, it can be reassuring to know that Bole Aller House is part of the local community and committed to the wellbeing of those in its care.

Bole Aller House is a residential care home providing accommodation and personal care for up to 23 people with mental health needs and learning disabilities. At inspection, 19 people were living at the home, which comprises different living areas including The Main House, The Stable Block, Angel House and The Bungalows.

Source: CQC inspection report, 5 November 2022

Specialist Care

Learning disabilitiesMental healthOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 23 places — this is not a vacancy count
Registration checked: Registered · EX15 1RJ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 5 November 2022. Latest inspection date recorded: 3 October 2022.

Safe: Requires improvement
Effective: Requires improvement
CaringPublished 22 February 2019: Good
ResponsivePublished 22 February 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Bole Aller House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Bole Aller House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Bole Aller House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Bole Aller House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees