Dulverton House

Dulverton House provides personal care and accommodation for up to 22 older people, with 17 residents living there at the time of inspection. The home maintains strong infection control measures, with all staff and essential visitors required to wear appropriate personal protective equipment, complete NHS Track and Trace information, and have their temperature checked before entering. All staff have undertaken comprehensive training in infection prevention and control, including proper use of PPE and hand hygiene, with the registered manager conducting regular competency checks.

The home prioritises residents' social and emotional wellbeing, with staff supporting people through regular contact with family members. Relatives receive consistent updates about residents' health via telephone and video calls, and garden visits are facilitated. The registered manager has implemented quality assurance systems to ensure safe care delivery, alongside effective communication systems that keep staff regularly informed about infection control policies and practices.