Dolphin Court

9 Bulbeck Road, Havant, Hampshire, PO9 1HN

02392451093

Care Type

Residential Care

Inspection date

12 August 2020

Provider

Royal Mencap Society

Beds

15 beds

Rating history

Requires ImprovementJul 2015
GoodJan 2016
GoodMar 2018

Improved from Requires Improvement to Good in 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Royal Mencap Society, which runs 25 care homes in England: 1 rated Outstanding, 23 Good and 1 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Dolphin Court

Dolphin Court is a residential care home in Hampshire, providing accommodation and personal care for people with learning and physical disabilities. The findings below set out the CQC's most recent assessment of the service.

This home provides accommodation and personal care for up to 15 people with learning and physical disabilities across three adapted buildings and three flats, with 12 residents at the time of inspection. All bedrooms are single occupancy, most with en-suite facilities. The service has implemented comprehensive visiting arrangements including an appointment system, temperature checks, hand washing and mask requirements, and a visitors log.

Families receive weekly updates and risk assessments, with virtual visits available via internet and telephone for those unable to visit in person. Staff follow a detailed contingency plan providing up-to-date guidance, and new residents are tested for Covid-19 and isolate in their own rooms for 14 days on admission.

Source: CQC inspection report, 14 October 2020

Specialist Care

Learning disabilities

Practical details from the provider

The provider describes accessible bungalows with shared kitchens, lounges and dining areas, plus a sensory room and private garden in each bungalow.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 15 places — this is not a vacancy count
Registration checked: Registered · PO9 1HN

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 23 March 2018. Latest inspection date recorded: 12 August 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Dolphin Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Dolphin Court, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Dolphin Court, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Dolphin Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees