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Cumberland LodgeSouthend-on-Sea

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Rated:GoodResidential

Cumberland Lodge

22 Cumberland Lodge, Southend-on-sea, SS2 4LF
01702602361
Care Type

Residential Care

Assessment date

28 January 2026

Provider

Shine Partnerships Ltd

Beds

15 beds

How this home compares nearby

Of 53 care homes for older people within 5 miles, 1 is rated higher by CQC, 45 are the same and 7 are lower.

50 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes

Rating history

  1. GoodJun 2016
  2. GoodApr 2019
  3. GoodFeb 2026

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Shine Partnerships Ltd runs in England.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Cumberland Lodge

Cumberland Lodge is a 15-bed residential care home located in Southend-on-Sea, Essex. It provides care for older people, younger adults, and individuals with mental health needs. The home is operated by Shine Partnerships Ltd and holds a Good CQC rating from its last inspection in April 2019.

The relatively small size of the home supports a more intimate care environment. Its Southend-on-Sea location offers access to local amenities and services typical of the East of England coastal town. The home's focus on supporting residents with mental health conditions alongside general residential care indicates experience in managing complex needs within a single setting.

Residents and their families considering this home should note the inspection date when making their decision.

Specialist Care

Mental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
15 places — this is not a vacancy count
Registration checked
Registered · SS2 4LF

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 24 February 2026. Assessment date recorded: 28 January 2026.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 24 February 2026. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 9 February until 16 February 2026.

Cumberland Lodge is a care home registered to accommodate up to 15 people who may have mental health issues who require nursing or personal care. The service does not provide nursing care. There were 14 people living at the service at the time of assessment. The accommodation for people was over 2 floors and an additional annex with access to a large garden and easy access to the local community.

This is the first inspection since a new provider has taken over the service

Care and treatment was planned and delivered in a way which was intended to ensure people's safety and welfare. There were enough staff who had received appropriate training to meet people’s needs. People were cared for by staff who had been recruited and employed after appropriate checks had been completed. Staff worked well with health care professionals to support people’s mental and physical well-being. People were supported to take their medicines by staff who had the correct skills to support them. Staff supported people to engage in their local community with activities they enjoyed.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

The registered manager had systems in place to provide good oversight and governance at the service.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Read Cumberland Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Cumberland Lodge, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Cumberland Lodge, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund Cumberland Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

22 Cumberland Lodge, Southend-on-sea, SS2 4LF

CQC Logo

Cumberland Lodge

CQC overall rating

Good

Assessment date: 28 January 2026

View full inspection report
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