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Cumberland Lodge
Residential Care
28 January 2026
Shine Partnerships Ltd
15 beds
How this home compares nearby
Of 53 care homes for older people within 5 miles, 1 is rated higher by CQC, 45 are the same and 7 are lower.
50 of these nearby homes have been inspected more recently than this one.
Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes
Rating history
- Jun 2016
- Apr 2019
- Feb 2026
Rated Good at every inspection since 2016.
Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.
Costs and who runs this home
This is the only care home Shine Partnerships Ltd runs in England.
Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.
- How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.
About Cumberland Lodge
Cumberland Lodge is a 15-bed residential care home located in Southend-on-Sea, Essex. It provides care for older people, younger adults, and individuals with mental health needs. The home is operated by Shine Partnerships Ltd and holds a Good CQC rating from its last inspection in April 2019.
The relatively small size of the home supports a more intimate care environment. Its Southend-on-Sea location offers access to local amenities and services typical of the East of England coastal town. The home's focus on supporting residents with mental health conditions alongside general residential care indicates experience in managing complex needs within a single setting.
Residents and their families considering this home should note the inspection date when making their decision.
Specialist Care
Fees and availability
We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.
Check current vacancies, the admission assessment and visiting arrangements directly with the home.
Care and inspection details
Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.
- Registered service
- Care home service without nursing
- Registered capacity
- 15 places — this is not a vacancy count
- Registration checked
- Registered · SS2 4LF
Registered care categories
Caring for adults over 65 yrs; Caring for adults under 65 yrs; Mental health conditions.
These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.
CQC ratings in more detail
Overall rating shown by CQC: .
Assessment published 24 February 2026. Assessment date recorded: 28 January 2026.
Read CQC's assessment overview
The following is CQC's published account of its assessment, published 24 February 2026. References to “we” mean CQC. It describes findings at that time.
Date of assessment: 9 February until 16 February 2026.
Cumberland Lodge is a care home registered to accommodate up to 15 people who may have mental health issues who require nursing or personal care. The service does not provide nursing care. There were 14 people living at the service at the time of assessment. The accommodation for people was over 2 floors and an additional annex with access to a large garden and easy access to the local community.
This is the first inspection since a new provider has taken over the service
Care and treatment was planned and delivered in a way which was intended to ensure people's safety and welfare. There were enough staff who had received appropriate training to meet people’s needs. People were cared for by staff who had been recruited and employed after appropriate checks had been completed. Staff worked well with health care professionals to support people’s mental and physical well-being. People were supported to take their medicines by staff who had the correct skills to support them. Staff supported people to engage in their local community with activities they enjoyed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The registered manager had systems in place to provide good oversight and governance at the service.
- Safe
- Effective
- Caring
- Responsive
- Well-led
Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.
5 Questions to Ask on Your Visit
When visiting Cumberland Lodge, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Cumberland Lodge, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Could the NHS fund Cumberland Lodge's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
22 Cumberland Lodge, Southend-on-sea, SS2 4LF

Cumberland Lodge
CQC overall rating
Assessment date: 28 January 2026
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