The Knoll

The following is CQC's published account of its assessment, published 5 April 2024. References to “we” mean CQC. It describes findings at that time.

The Knoll is a care home providing personal care to people who may have a learning disability and autism, a mental health diagnosis or a physical disability. At the time of our assessment there were 7 people using the service. The service is in the local community in an adapted building with a large garden. We visited the service on the 13 February 2024. An assessment has been undertaken of a specialist service that is used by autistic people or people with a learning disability. We expect health and social care providers to guarantee autistic people and people with a learning disability respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. We looked at 7 quality statements; Safeguarding; Involving people to manage risks; Safe and effective staffing; Assessing needs; Consent to care and treatment; Independence, choice and control; Equity in experiences and outcomes.