Victoria Court Private Rest Home

Victoria Court is a residential care home providing personal and nursing care to 18 people aged 65 and over, with capacity for up to 29 residents. Relatives and residents consistently praised the service, with one relative stating "The staff do a lovely job here, they are great" and a resident commenting "The staff are really good to you.

Staff have undergone appropriate recruitment checks and received training in their roles, including medication dispensing. The home maintains systems to minimise infection risk and learns from accidents and incidents. Care is planned to ensure people's safety and welfare, with staff supporting residents to have maximum choice and control over their lives in the least restrictive way possible.

The registered manager has implemented monitoring systems to drive improvements and enhance outcomes for people in the home.