Crann Mor Nursing Home

151 Old Woking Road, Woking, Surrey, GU22 8PD

01932344090

Care Type

Nursing Care

Assessment date

14 June 2024

Provider

Landmark Care Homes Limited

Beds

24 beds

About Crann Mor Nursing Home

Crann Mor Nursing Home is a nursing home in Surrey, providing accommodation and nursing care for older people, including those living with dementia. Details of the CQC's most recent findings are set out below.

Crann Mor Nursing Home provides accommodation with nursing and personal care for up to 24 older people, including those living with dementia. The CQC carried out this assessment after concerns were raised by the Fire & Rescue Service and by healthcare professionals about safeguarding. Inspectors found the provider had taken appropriate action to address fire safety issues and had worked with the local authority to investigate the safeguarding concerns raised.

Relatives told inspectors there were always enough staff to meet people's needs safely, and that a consistent staff team provided good continuity of care. They said the registered manager communicated well with them and involved them in developing and reviewing care plans. Overall, the service was rated Good.

Source: CQC assessment, 1 April 2025

Specialist Care

DementiaOlder people

Practical details from the provider

The provider describes 23 bedrooms, with communal lounges and gardens.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 24 places — this is not a vacancy count
Registration checked: Registered · GU22 8PD

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 1 April 2025. Assessment date recorded: 14 June 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 1 April 2025. References to “we” mean CQC. It describes findings at that time.

Crann Mor Nursing Home is a care home for up to 24 older people, including people living with dementia. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. The assessment started on 2 July 2024 and ended on 17 July 2024. We visited the service on 2 July 2024. During our site visit we spoke with the registered manager, the lead nurse, 4 care staff and the chef. We checked standards of fire safety and infection prevention and control (IPC). We reviewed care records for four people, risk assessments, quality audits, medicines management, and records of staff recruitment, training and supervision. We carried out this assessment in response to concerns about standards of fire safety raised by the Fire & Rescue Service and safeguarding concerns raised with the local authority by healthcare professionals. We found the provider had taken action to improve standards of fire safety and worked with the local authority to investigate and address the concerns raised by healthcare professionals.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Crann Mor Nursing Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Crann Mor Nursing Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Crann Mor Nursing Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Crann Mor Nursing Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees